Welcome to Tanjoor Skin & Healthcare. By using our website and purchasing our products, you agree to comply with these Terms of Service. Please read them carefully. If you do not agree, please refrain from using our site or services.

1. Using Our Website

You may use our website only for lawful purposes. You agree not to:

• Engage in any activity that could harm the website, other users, or our business
• Post, upload, or distribute any harmful, offensive, or illegal content
• Attempt to interfere with website security or misuse the site in any way

Our goal is to provide a safe, trustworthy, and enjoyable online shopping experience for everyone.

2. Product Information

We provide product descriptions, images, and pricing with care, but all content is for informational purposes only. Product details may change without notice, and we do not guarantee that all information is completely accurate or up-to-date at all times.

3. Orders and Acceptance

We strive to fulfill every order promptly, but we reserve the right to cancel or refuse any order due to:

• Product unavailability
• Errors in pricing or product information
• Suspicion of fraudulent activity or misuse

In such cases, refunds will be issued promptly through the original payment method.

4. Payments

We accept multiple secure payment methods, including online payments, bank transfers, and cash on delivery where applicable. All transactions are processed in Pakistani Rupees (PKR). Payment must be completed before product shipment unless otherwise stated.

5. Shipping and Delivery

We process orders as quickly as possible, usually within 24–48 hours, with delivery times depending on your location and courier conditions. While we aim for timely delivery, Tanjoor Skin & Healthcare is not responsible for delays caused by external factors beyond our control.

6. Returns and Refunds

We want you to be satisfied with your purchase. For information about returns, exchanges, or refunds, please refer to our Return & Refund Policy. All requests are handled professionally to ensure a smooth resolution.

7. Intellectual Property

All website content, including logos, images, product descriptions, and branding, is the property of Tanjoor Skin & Healthcare. Unauthorized use, reproduction, or distribution of our content is prohibited.

8. Privacy and Data Protection

Your privacy is important to us. By using our website, you agree to the practices described in our Privacy Policy, which explains how we collect, store, and protect your personal information.

9. Limitation of Liability

Tanjoor Skin & Healthcare shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products. Products should be used as directed, and healthcare-related products should be used responsibly.

10. Updates to Terms

We may update these Terms from time to time. Changes take effect immediately upon posting on our website. Your continued use of the site signifies your acceptance of any updated Terms.